Help desk

Yes, both, any time. Use the three dots on your own post. Editing keeps the replies, deleting takes them with it, and neither one emails anybody.

Everyone in the community by default. Turn on Private account in Community settings and only people who follow you can see your posts, and new followers have to ask first.

Only from the business account. Switch to it with your name at the top right and post from there. Business posts carry a Business tag so nobody mistakes a company for a person.

Either the person deleted the post it sat under, or a moderator removed it. If a moderator removed it you get an email saying which rule it broke and how to ask us to look again.

Open the three dots on the post and choose Mute this thread. You stay in the conversation and simply stop getting told about it.

A badge says what someone is here as, not that they are famous. Business marks a company. Caregiver and patient badges go to people who asked and told us who they are.

Community settings, then Member badge, then Ask for a badge. Write a paragraph about who you are and why the badge fits. A person reads it, and most answers come back within three working days.

Community settings shows the badge card with where the request is, what you wrote, and the date you sent it. We also email you the moment it is decided.

Use the three dots on the post and choose Report this post. The person is never told who reported them. Moderators see reports first and usually act within a few hours.

Report it as spam. Only approved business accounts may advertise, and they may only do it in the places set aside for it. Selling inside a channel gets the post removed.

A moderator reads the post in context and either removes it, warns the person, or leaves it and tells you why. Either way you get one email. Reports that mention harm skip the queue.

Open the conversation and choose Block. They cannot message you or see your posts, and they are not told. You can also turn off Let anyone message me in Community settings.

Only if you turn it on. Show when I have read a message is off for a lot of people here, and nobody is told either way.

Community settings, Your details. The username is the only name other people see. Your real name never shows in the community.

Turn on Private account in Community settings. Your posts stay with your followers, and new followers have to ask before they can see anything.